Frequently Asked Questions

How long does shipping take?

Our standard shipping time is 5–12 business days, depending on your location.

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Do you ship across the United Kingdom?

Yes! We deliver to customers throughout the UK.

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Can I return my order?

Yes. Returns are accepted according to our Refund & Returns Policy.

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How can I contact LORYSSANE?

Email us at support@loryssane.com

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How can I track my order?

You will receive a tracking number by email once your order has been shipped.

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Do you offer free shipping?

Yes! We offer free shipping across the United Kingdom for a limited time.